Shipping policy
Shipping Methods:
At Oneta, we offer several shipping methods to ensure you receive your beautiful brass and silver jewelry in a way that suits you best. Our current shipping options include:
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Standard Shipping: Our standard shipping option typically takes [7-9] business days to deliver.
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Expedited Shipping: Need your jewelry sooner? Opt for our expedited shipping option, which takes approximately [3-5] business days for delivery. Please note that expedited shipping may incur additional charges.
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International Shipping: Oneta proudly ships internationally. International shipping times vary depending on your location and chosen shipping method. Please allow [12] to [20] business days for delivery.
Order Processing:
We process orders promptly, usually within [1-2] business days from the date of purchase. Please note that processing times may be slightly longer during high-demand periods or for custom orders.
Shipping Costs:
Shipping costs are calculated at checkout and depend on your location, chosen shipping method, and order value. We offer free shipping on orders over Rs. 3500 within India. For international orders, shipping costs will be displayed during checkout.
Tracking Your Order:
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery.
Shipping Destinations:
Oneta ships to customers within India and internationally. However, please be aware that customs duties, taxes, or import fees may apply to international orders. These fees are the responsibility of the customer.
Lost or Delayed Shipments:
While we strive to provide accurate delivery estimates, occasionally, packages may be delayed due to unforeseen circumstances. If your order is significantly delayed or goes missing, please contact our customer support team, and we will assist you in resolving the issue.
Returns and Exchanges:
For information on returns and exchanges, please refer to our Returns and Exchange Policy
Holiday Shipping:
During peak holiday seasons, shipping carriers may experience delays. We recommend placing your holiday orders well in advance to ensure timely delivery.
Contact Us:
If you have any questions or concerns about our shipping policies, please feel free to contact us
Our customer support team is here to assist you.
By implementing these shipping policies, you can provide clarity to your customers and ensure a smooth shopping experience for those looking to purchase your brass and silver jewelry from Oneta.